Shipping conditions

Orders are acquired from 08:30 to 17:00 from Monday to Friday. Delivery is scheduled from Monday to Friday.
Shipping costs vary depending on the size, weight and destination of the items chosen.
Free shipping is also provided for orders over € 300.00, depending on the destination. Restrictions on the quantity of products that can be purchased may be applied for orders placed outside the European Union.
All delivery information, tax and duty details as well as the shipping destination will be displayed in the cart.
All packages are delivered by TNT – Fedex with variable times depending on the destinations. Please note that delivery times are only indicative and are calculated from the day of shipment.
Cantina Sampietrana does not assume responsibility for delivery delays or costs for customs clearance in the event of deliveries that foresee it, but undertakes to minimize any inconvenience. Contact us for more information on this.

Taxes and Duties

The cost of taxes and duties is already included in the purchase order, so no other commission is due upon receipt of the goods.
Traceability of the order

After placing an order, you will receive an e-mail containing all the details of your purchase. If you would like further information, do not hesitate to get in touch with us. The shipment is made within the working day following the date of the order upon availability of the chosen products. As soon as the package is delivered to the courier, its electronic traceability begins and the day of arrival is estimated. You can follow the progress of the delivery, by accessing the courier tracking page, via the link that we will send you.
Methods of payment by bank transfer

Please note that for purchases by bank transfer, the order fulfillment and the shipping procedure will follow the timing of the accounting of the same.